Returns & Exchanges
At Blue Leaf Bathware & Tiles, we strive for complete satisfaction with your renovation projects, offering a 30-day window for returns on all unused, boxed items. Please ensure all tiles and fixtures are in their original packaging to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Contact our support team via email with your order number and photos of the items you wish to return to receive a Return Authorization Number.
- 2.Secure Packaging
Carefully repack your items in their original manufacturer packaging, ensuring that tiles are properly padded to prevent breakage during transit.
- 3.Shipping and Drop-off
Affix the provided return label to your package and drop it off at a designated carrier location or arrange for a bulky goods pickup for large bathroom fixtures.
- 4.Inspection and Refund
Once our warehouse team inspects the returned goods for damage, we will process your refund to the original payment method within 5-7 business days.
