Returns & Exchanges

At Blue Leaf Bathware & Tiles, we strive for complete satisfaction with your renovation projects, offering a 30-day window for returns on all unused, boxed items. Please ensure all tiles and fixtures are in their original packaging to qualify for a full refund or store credit.

Return Process

  • 1.
    Initiate Your Request

    Contact our support team via email with your order number and photos of the items you wish to return to receive a Return Authorization Number.

  • 2.
    Secure Packaging

    Carefully repack your items in their original manufacturer packaging, ensuring that tiles are properly padded to prevent breakage during transit.

  • 3.
    Shipping and Drop-off

    Affix the provided return label to your package and drop it off at a designated carrier location or arrange for a bulky goods pickup for large bathroom fixtures.

  • 4.
    Inspection and Refund

    Once our warehouse team inspects the returned goods for damage, we will process your refund to the original payment method within 5-7 business days.